Great company that keeps it's promises and delights it's customers! Easy going but professional...on time and efficient too.
Your technician Tim G. Is excellent. Just wanted you to know. He is very knowledgeable, very professional and very patient. Kudos to him and you for hiring such a great guy!
As a general contractor, I deal with a lot of subs. Brilliant AV is one of the best, if not THE best sub I work with. I always know that I can trust their discretion and judgment and my client's love them. Their pricing is fair but not cheap but when you consider that Matt and Steve don't try to oversell their systems, it's a great value.
Just wanted to send a quick note that we had a great support experience this week to update our Control4 system - we lost some functionality with Pandora and SiriusXM as a result of a Sonos update. Tim was able to look into it and Patrick came to the house to install the control4 pandora and SiriusXM apps which got us more or less the same functionality - I realize this was an issue with Sonos and Control4.
I just want to tell you how awesome you guys are. They went above and beyond my expectations. I will be telling everyone I come across who is in the market for what you do to call you.
The system turned out great. Thanks to Ben we got everything handled before our grand opening. The music system is perfect!
Matt and his team are on top of the most user friendly solutions to high end audio video products. Our home has a dedicated theatre which Matt set up. It is beyond description, guests are amazed that movies can look and sound that good. Plus our whole house music system is flexible and easy to use. Thank you Matt and Brilliant AV.
Our family has had Steve Stary, Brandon and Matt Walin create, install and maintain our security/audio visual systems for 14 years. We really appreciate their knowledge, expertise, competence, reliability, trustworthiness, responsiveness and kindness.
Matt Walin and the entire service and implementation team have been extremely responsive and a pleasure to work with!
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